Production plans for creative teams

No. The plan credit cap applies to monthly plan credits only. Pack credits are purchased separately, do not reduce your monthly refill, and are not removed just because your plan balance reaches its cap. Free accounts cannot buy packs; paid plans can only buy packs made for their active plan.

Yearly plans are billed once per year at the discounted annual price, but credits are still added monthly. For example, a yearly Creator subscription receives 2,700 credits each month instead of receiving all annual credits upfront. Your billing date is annual; your credit refill cadence stays monthly.

Yes. If you keep the same plan tier, Polar handles the billing switch immediately. Any unused annual value can be applied as billing credit before future monthly invoices are charged; it is not an automatic cash refund. If you also move to a lower plan tier, that downgrade is scheduled for the end of the paid period.

No plan accumulates credits beyond one month's allowance. Starter, Creator and Studio can hold up to 1x their monthly credits: the monthly refill tops you up to your allowance, and anything above that cap is not added. Free credits are a one-time starter grant and are not refilled. If retained credits are ever above a new plan's cap, you keep them, but future monthly grants pause until your plan credit balance drops below the cap.

No. Monthly and yearly subscriptions have the same monthly credit allowance and the same cap. The yearly option only changes how you pay: one annual charge at a better effective monthly price.

Prompt Enhance rewrites and expands your prompts for better generation results. Brain is a Space assistant that helps you plan shots, refine ideas, and work with your canvas context. Threads Copilot is an AI agent with Agent, Plan, and Ask modes that helps you create images and videos. You choose how each assistant answers with three modes — Fast, Balanced and Smartest — and each one shows how much of your AI usage it spends, so nothing costs more than what you picked. All three assistants are included with every paid plan and share a monthly AI-usage allowance that grows with your plan: Starter runs them in Fast, while Creator and Studio unlock all three modes and a larger allowance — Studio's is the biggest. These AI assistants never spend your generation credits. Free includes direct-only Threads, but no AI assistants.

Every paid plan includes a monthly AI-usage allowance shared by Prompt Enhance, Brain and Threads Copilot, shown as a percentage in each chat. It is measured by real model cost, so the mode you pick is what it costs: Fast barely touches the allowance, Balanced spends about 10× that, and Smartest about 25× — each mode shows its multiplier right in the picker. Creator's allowance is larger than Starter's, and Studio's is the largest. When the monthly allowance is reached, Brain and Threads Copilot keep working in Fast and Prompt Enhance pauses until the allowance renews on your plan's monthly renewal date, just like credits. None of these assistants spend your generation credits.

The reference table on our pricing page shows how many typical generations each plan can produce per model at default settings. Numbers are estimates — actual credit cost varies with duration, resolution, quality, and reference media. Models marked with a dash are not available on that plan tier.

On the Free plan you can create 1 project with up to 3 workspaces, where a workspace is a space, thread or script — enough to try Rivo end to end. Every paid plan (Starter, Creator and Studio) gives you unlimited projects and unlimited workspaces.

Each plan includes a generous total storage allowance for your Assets library (uploads plus saved generations): 2 GB on Free, 25 GB on Starter, 100 GB on Creator and 500 GB on Studio. You can see your total usage, and usage per folder, on the Assets page. When you reach your limit, new uploads and generations pause until you free up space or upgrade — your existing files are never deleted.

Deleting a workspace (space, thread or script) permanently removes its structure, but the generations and uploads saved in your Assets library are kept. Deleting a project removes its workspaces; by default the project's assets are deleted with it, and you can instead choose to keep them — they then move to your general Assets library. Deleting a single asset from the library removes that file permanently. We never keep hidden copies of deleted content.

If you cancel, you keep access through the paid period already covered by your subscription. Once the subscription is canceled, paid plan benefits and monthly grants stop, but your remaining credit balance stays on your account. Those credits can still be used under the limits and model access available to Free accounts. If you subscribe again on a plan with a lower cap than your retained plan credits, we do not remove the excess; new monthly grants resume only after your plan credit balance drops below that cap.

Yes, if you are on any paid plan with an active subscription. Packs are one-time purchases from the credits page and are credited only after Polar confirms the payment. If a subscription becomes inactive before payment is confirmed, or if the pack does not match the user's active plan, the credits are not added.

You can generate as many assets as you'd like simultaneously. However, generation speeds may vary depending on the underlying AI provider's demand and queues. In times of high traffic, some generations may be queued or temporarily unavailable, but your credits are never deducted for failed generations.

Yes, absolutely. By default, all your projects, scripts, uploaded reference images, and AI generations are completely private to your account. Nobody else can see them unless you explicitly choose to share them.

No. RIVO uses third-party generation APIs to fulfill your requests. Your prompts, images, videos, and project context are used to generate the assets you request and are not used by us to train foundational AI models.

No — canceling a subscription does not delete your projects or creations. You can still view and download them. If you choose to delete a project or generation yourself, those files are permanently removed from storage. We may remove content from inactive accounts after extended periods of inactivity, as described in our Privacy Policy.

If a generation fails—whether because a prompt violates safety guidelines, a model is temporarily unavailable, or any other error occurs—your credits will not be deducted. You will simply be notified that there was an error with your request, and your credit balance will remain intact.

Due to the high costs associated with AI generation and compute resources, purchases of subscriptions and credit packs are final and non-refundable. Same-tier billing switches are handled by Polar as billing credit or charge adjustment when applicable. Downgrades take effect at the end of the paid period instead of creating automatic cash refunds.